Shipping policy

Effective Date: December 23, 2024

At Lively Briefs, we are committed to providing a seamless shopping experience. This Shipping Policy outlines how we handle the delivery of your orders.

1. Order Processing

  • Processing Time: Orders are processed within 1-3 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Options and Rates

Shipping options, rates, and estimated delivery times are displayed during checkout based on your location.

  • Standard Shipping: Delivery within 5-10 business days.
  • Expedited Shipping: Delivery within 2-5 business days (if available).

Please note that shipping times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.

3. Shipping Destinations

We ship to most locations worldwide. If your region is not supported, you will be notified at checkout.

4. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and instructions to monitor your package.

5. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery time, please contact us at mail@livelybriefs.com.

  • We will investigate the issue with the shipping carrier and provide a resolution.
  • Please note that delivery delays due to customs or natural events are beyond our control.

6. Damaged Items

If your order arrives damaged, contact us within 7 days of delivery with:

  • Your order number.
  • Photos of the damaged item(s) and packaging.

We will work with you to resolve the issue, which may include sending a replacement or issuing a refund.

7. Incorrect Address

Please ensure your shipping address is accurate at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by customers.
  • If your order is returned to us due to an incorrect address, additional shipping charges may apply to resend the package.

8. Contact Us

For any questions or concerns about shipping, please reach out to us at:

Email: mail@livelybriefs.com
Website: livelybriefs.com

Thank you for shopping with Lively Briefs!